Human Centred Design

www.coursera.org/lecture/digital-health-design-implementation/human-centered-design-in-practice-ajFbP
This is a link to an excellent 6' video (under 5' at 1.25x speed) that was part of the Coursera course I was taking on Digital Health. It gives a great overview of the principles of Design thinking and Prototyping. Some of the key takeaways include:
- Design research goes beyond market surveys by chatting with people one-on-one to hear their stories, understand the associated emotions and gain tacit knowledge. This is achieved through asking open-ended questions and then sitting back and listening.
- Prototyping is not a skill but a mindset. Prototypes should follow an Agile-style process: quick, simple and frequent development as well getting feedback as often as possible. To maximize the honest feedback, remove yourself from the process by saying, "This is what the designers/others/team came up with, what do you think?"